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700k users surge crashes TuJu app after govt Waze ban

High-capacity traffic spikes overwhelm Malaysia's homegrown navigation app after Prime Minister Datuk Seri Anwar Ibrahim calls for a nationwide pivot away from Israeli-linked Waze

4:36 PM MYT

 

KUALA LUMPUR – Malaysia’s homegrown navigation application, TuJu, has been overwhelmed by a massive surge exceeding 700,000 downloads, triggering system disruptions just hours after the government enforced an immediate ban on Waze for civil servants over Israeli intelligence concerns.

The Malaysian Highway Authority (LLM) and its tech developer, Prosignal Consortium Sdn Bhd (PCSB), are racing against time to stabilize capacity, fix system crashes, and bolster network infrastructure following an unprecedented influx of new users.

The sudden migration came after Prime Minister Datuk Seri Anwar Ibrahim publicly urged the nation to ditch Waze—citing grave national security risks and movement data exposure under Israeli jurisdiction—and switch to the local platform.

“The disruptions directly followed a significant spike in traffic after the Prime Minister’s endorsement,” LLM admitted in a statement today, issuing an apology as technical teams work around the clock to upgrade server limits and address user complaints regarding routing accuracy.

Despite the technical hiccups, TuJu has rapidly emerged as Malaysia’s front-running alternative to global giants Waze and Google Maps, bolstered by an immediate directive from Chief Secretary to the Government (KSN) Tan Sri Shamsul Azri Abu Bakar ordering all civil servants to cease Waze usage instantly.

Unveiled at a national security briefing today, LLM Deputy Director-General (Operations) Dr Mohammed Ridzuan Jahidin revealed that TuJu sets itself apart with live-streamed highway CCTV feeds allowing real-time traffic monitoring, alongside a direct emergency SOS button linking users straight to highway concessionaires.

“Data security and digital sovereignty are paramount,” LLM emphasized, adding that it is collaborating directly with the Ministry of Works and the National Cyber Security Agency (NACSA) to harden the app’s cybersecurity architecture against external exploits.

To capture the booming user base, LLM Operations and Maintenance Director Mohd Shahrir Amin Ahmad announced the rollout of MyTuJu Version 2.0, which introduces real-time accident alerts, electric vehicle (EV) charging locations, local points of interest, and a vehicle locator feature for large parking areas.

While the upgraded Version 2.0 is already live on Android, Apple users must wait until the end of this month for the iOS release, which is undergoing final verification on the Apple App Store.

LLM assured the public that bug fixes and system capacity updates will be shared through official channels, encouraging users to submit operational feedback at feedback@prosignalconsortium.my as Malaysia accelerates its push toward digital self-reliance. – October 22, 2026

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